We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe.

Information We Collect
We may collect personal details such as your name, phone number, email address, and information about your pet when you make a booking or contact us. We also keep records related to your dog’s grooming history, preferences, and any important health notes you provide.

How We Use Your Information
Your information is used to manage appointments, provide grooming services, communicate with you about bookings or updates, and improve the overall experience we offer. We may also use your contact details to send reminders or important service notifications.

Sharing Your Information
We do not sell or share your personal information with third parties unless required by law or necessary to deliver a service you have requested (such as booking platforms or payment processors, if applicable). Any third parties we use are expected to protect your information to the same standard we do.

Data Security
We take reasonable steps to keep your information safe and protected from unauthorised access, loss, or misuse. This includes secure storage practices and limiting access to your details.

Your Rights
You may request access to your personal information, ask for corrections, or request that your details be removed from our system at any time. Simply contact us and we’ll be happy to help.

Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted and will take effect immediately.