FAQ

  • How often should my dog be professionally groomed?

    Most dogs benefit from professional grooming every 4–8 weeks, depending on their coat type, breed, lifestyle, and how often they’re brushed at home. Long-haired and curly-coated breeds (like Cavoodles, Poodles, and Spaniels) usually need more frequent appointments to maintain coat health and prevent matting.

  • What’s included in a full grooming session?

    A premium full groom typically includes:

    Bath with quality shampoo and conditioner, foaming berry facial, blow dry, haircut to breed standard or owner preference, nail trim and file, ear cleaning, hygiene trim, paw tidy, brush-out and a light spritz of doggie cologne.

  • How do you ensure my dog is safe and comfortable during grooming?

    I prioritise safety by using gentle handling techniques, sanitised tools, slip-proof grooming tables, and secure restraints that keep dogs stable without causing stress. Breaks are offered when needed, and I always monitor your dog’s behaviour, skin, and body language throughout the appointment.

  • Can you work with anxious or sensitive dogs?

    Absolutely. I understand that every dog has their own personality and comfort level. When I’m working with nervous or sensitive pets, I take extra time to help them feel safe by using slow introductions, gentle handling, low-noise equipment, and lots of reassurance. I’m also happy to adjust the appointment by making sessions shorter or more frequent if that’s what your dog needs.

  • How can I keep my dog’s coat healthy between grooming appointments?

    Regular brushing (daily or several times a week depending on coat type) is essential, especially for long-haired or curly-coated dogs. Keeping the coat clean, checking for knots early, using appropriate detangling sprays, and following maintenance advice will help your dog stay comfortable and reduce matting.

  • What size is my dog?

    Our size bands (by weight)

    Extra small: under 5 kg

    Small: 5kg-10 kg

    Medium: 10-20 kg

    Large: 20-35 kg

    XL: 35-50 kg

    Giant: 50+ kg

    Weight is the main setting. Coat type, coat condition and temperament can add time.

    Breed examples (typical placements)

    Small (under 5kg)

    Pomeranian

    Chihuahua

    Maltese

    Jack Russel

    Papillon

    Yorkshire Terrier

    Miniature Dachshund

    Small (5-10 kg)

    Shih Tzu

    Cavoodle (toy)

    Moodle

    Dachshund

    Boston Terrier

    Cavalier King Charles Spaniel

    Pug (smaller frames)

    Mini Schnauzer

    Medium (10–20 kg)

    Cavoodle (standard)

    Spoodle

    Beagle

    Cocker Spaniel

    Staffy

    Schnauzer (lighter standards)

    Large (20–35 kg)

    Border Collie

    Groodle

    Australian Shepherd

    Kelpie

    Golden Retriever

    Labrador

    Australian Cattle Dog

    XL (35–50 kg)

    Rottweiler

    Sheepadoodle

    German Shepherd (by weight)

    Husky (by weight)

    Old English Sheepdog

    Irish Setter

    Giant (50+ kg)

    Great Dane

    Newfoundland (by weight)

    Borderlines happen. A muscly 19.8 kg Staffy is still Medium. A lean 21 kg Kelpie moves to Large. When unsure, book the larger size.